Long answer
A multi-line free text field. The only type that brings back the respondent’s own wording instead of the options you wrote.
Available on the free plan
When to use it
One of these near the end. Two or more in a row visibly hurt completion: writing takes longer than choosing.
Templates that already use it
- «Describe exactly what happened» Feedback form Feedback
- «Or write it down instead» NPS: loyalty index Feedback
- «Share the details» CSAT: support ticket rating Feedback
- «What are you missing?» Product review Feedback
- «Describe the job in your own words» Client questionnaire Leads and contacts
- «Tell us briefly what you need» Service booking Leads and contacts
- «Describe what you need» B2B lead form Leads and contacts
- «Message» Contact form Leads and contacts
- «Special requests» Rental / booking for a period Leads and contacts
- «Describe the remarks in writing» Work acceptance / site visit Leads and contacts
- «Tell us about yourself, briefly» Candidate questionnaire HR and team
- «What would you like to discuss with your manager?» Team pulse survey HR and team
- «What should we improve first?» eNPS: employee loyalty HR and team
- «What would you improve about onboarding?» New hire onboarding HR and team
- «What should we improve?» Event feedback Events
- «Which three things would you fix first?» UX interface research Research
- «What annoys you about most competitors?» Customer expectations Research
- «What would you like to change about your lifestyle?» Health questionnaire Research
- «What annoys you about the services you use now?» In-depth market research Research
- «Why this one?» Vote: pick an option Voting
- «Anything else you would suggest?» Residents’ vote Voting
What you can set
Fields this block has in the editor, beyond the question text itself:
- hint inside the empty field
- answer length limit
- matrix rows
Every block also has these: whether an answer is required, a description under the title and a small eyebrow line above it.
What lands in the answers
The text exactly as typed.
The inbox shows the answer as it came in; a CSV or XLSX export gives the block one column.
Neighbouring types
These share templates with it most often:
Survey question types
The question type decides what you get back: an opinion or a priority, a fact or a feeling. Here are all the types the ready-made templates are built from, with a note on when to reach for each.