Service booking
A service booking with a choice of type, date and time. Service cards with descriptions remove half the clarifying questions from the phone call.
Who it is for and when to run it
For anyone who books clients into a time slot: stylists, tutors, photographers, consultants, mobile services that travel to the client. It replaces the five-message back-and-forth about when would suit.
Put the link in your social bio, your messenger profile and on your site as a widget. The form does not connect to a calendar or reserve a slot automatically: you get the client’s preferred date and confirm the booking yourself, exactly as the first screen promises.
If people book several days rather than an hour (a flat, a cabin, equipment hire), the rental booking template with a date range fits better.
What the template is made of
Every block in the order it sits in the builder. Branching decides which of them a given person actually sees.
- Book online Text block
The opening screen promises a reply within an hour. Change it to a time you can actually keep, because the client will remember it.
- Choose a service Cards
Service cards show a name and a description side by side, so the client chooses knowingly and you don’t explain the difference between «Consultation» and «Full audit» on the phone.
- Preferred date Date
Preferred date is required, since a booking without one is meaningless. The date type shows a calendar instead of a text box where people write «Thursday-ish».
- Convenient time Dropdown
Time comes as two-hour windows in a dropdown rather than exact times. Easier for the client to pick, easier for you to fit into the day.
- What should we call you? Short answer
A name to use when you confirm.
- Phone Phone
Phone is required: it is how you confirm and how you warn about changes.
- Email Email
Email is optional, for businesses that send a reminder or receipt.
- If we come to you, mark the place on the map Point on a map
A map pin for home visits. «Point on a map» is a Pro block; if clients always come to you, delete it.
- Tell us briefly what you need Long answer
A short note on the request helps you prepare and plan how long the appointment takes.
- Consent to data processing Consent
Consent to data processing, required because the form collects a name and a number.
How to adapt the template
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Replace the three cards with your own services and put duration and price in each description. That answers the most common questions before anyone calls.
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Change the time windows to match your hours. Book by the hour? Use one-hour slots. Open all day? Keep them wide.
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For mobile services, show the map only to people who pick an on-site service, using a branch on the canvas. The free plan allows up to three branches from one question.
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If you get repeat clients, add «Have you been to us before?» with «Yes» and «First time». First-timers can then see a screen with your address and house rules.
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Publish in one-question-per-screen mode: picking a date and a time slot is easier that way on a phone.
How to read the results
Every response is a booking request, not an opinion, so the main job is catching them fast. Send new responses to Telegram over a webhook so nothing waits until you next open the dashboard.
After a month, check the chart for «Convenient time». If everyone wants evenings and your mornings sit empty, that is a case for changing your hours or pricing mornings lower.
The split across service cards shows what people actually buy. A service nobody picks needs rewriting or removing.
Common mistakes
- Promising instant confirmation. The form collects a request; you confirm it. Say on the final screen when and how the client will hear back.
- Leaving price and duration out of the cards. People pick a service and then find out on the call it is beyond their budget.
- Making email required. Bookings rarely need it, and it is the slowest field to type on a phone.
- Keeping the home-visit map when you only see clients at your place. It confuses people.
Questions about the «Service booking» template
Does the booking form sync with a calendar?
No. It doesn’t reserve slots automatically. The client picks a preferred date and a time window, the request lands in your account, Telegram or CRM via webhook, and you confirm it. For a small practice with a manageable number of bookings, that is usually enough.
Can I take appointment requests for free?
Yes. Open the template on the free plan, change the services and time windows, and share the link. The free plan includes 5 surveys and 150 responses in total. The only paid block here is the map pin for home visits, and you can delete it.
Can different services show different questions?
Yes, with branching on the canvas. An on-site service can show a map pin and a parking question, while an office appointment goes straight to contacts. The free plan allows up to three branches from one question; Pro has no limit.
Similar templates
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Client questionnaire
Contacts, the job, budget and timing, so the first call is an informed one.
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B2B lead form
Contact, company size, interests and preferred channel.
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Contact form
The fewest possible fields: for a website or a subscription page.
Do not start from an empty canvas
Open the catalog, take the closest template and rewrite the questions for your job. Five minutes instead of an hour.